USSD
Taifa Mobile gives you a smarter way to engage mobile users with intuitive USSD menus that work on any phone, anytime, whether they’re on Prepaid or Postpaid.
Choose Your USSD Strategy
Pick the USSD solution that best fits your needs
Dedicated USSD Codes
Your Brand, Your Code
Get a unique short code (e.g., *123#) with full control over the customer journey.
Key Features:
- Fully branded customer experience
- Ideal for financial services and telcos
- Supports complex menu structures
- Maximum flexibility and customization
Example:
"Perfect for banking services, mobile money, and customer support systems"
Why Use USSD?
Discover the unique advantages of USSD for your business
Always Accessible
Works on any phone, from a kabambe to the fanciest smartphone. No app stores, no data bundles — just dial and go.
Faster Service
Skip the call centre queues. Customers get answers instantly, businesses save hours of manual work.
Built for Trust
Secure, reliable, and real-time. Because when money or services are involved, ‘network unavailable’ is not an option.
Transparent Pricing
Setup & Monthly Costs
| Plan | Setup (KES) | Monthly (KES) |
|---|---|---|
| Shared | 15,000 | 5,000 |
| Dedicated Airtel | 174,000 | 45,000 |
| Dedicated Safaricom | 290,000 | 69,600 |
Costs per USSD Session (Pre-paid)
| Carrier | Price (KES) |
|---|---|
| Safaricom | 1.5 |
| Airtel | 3 |
Costs per USSD Session (Post-paid)
| Bundle | Range (Sessions) | Price (KES) |
|---|---|---|
| Taifa Bundle | 0 – 19,999 | 1.5 |
| Pro Bundle | 20,000 – 49,999 | 1.3 |
| Pro+ Bundle | 50,000 – 99,999 | 1.2 |
| Enterprise Bundle | 100,000 – 4,000,000 | 1.1 |
All prices are exclusive of VAT unless otherwise stated. Contact sales for custom requirements or higher volumes.
Frequently Asked Questions
Common questions about our USSD services answered.
What is the difference between Shared and Dedicated USSD codes?
Shared USSD codes are cost-effective with quick setup (e.g., *456*01#) and shared infrastructure. Dedicated codes give you a unique short code (e.g., *123#) with full branding and control, ideal for large-scale or branded services.
How long does it take to set up a USSD service?
Shared USSD is instant and ready for setup. Dedicated codes, however, depend on the network operator’s approval process, and the setup timeline varies accordingly.
What are Pre-paid vs Post-paid USSD sessions?
Pre-paid sessions are charged directly to the user's airtime. Post-paid sessions are billed to the business with volume-based discounts for higher usage.
Does USSD work on all networks in Kenya?
Yes, our USSD services work seamlessly on Safaricom and Airtel networks.
Can I integrate USSD with my existing systems?
Yes, we provide a robust RESTful API for easy integration with your CRM, payment systems, or custom applications.
How do I get started with USSD?
Contact our team. We’ll guide you through choosing the right plan, setup, and deployment.