Voice

Text can be missed. Apps can be ignored. But a voice? It connects. Taifa Sauti lets you automate voice messages that inform, engage, and resonate. Whether you're sending service updates, campaign jingles, or heartfelt reminders

Voice Solutions

Pick Your Voice Strategy

Go big with robo calls or keep it smooth with IVR — either way, your voice gets heard.

Robo Calls

Talk to Thousands Instantly

Record once, reach everyone. Perfect for when you’ve got big news and zero patience for one-on-one calls.

Key Features:

  • Blast out mass announcements
  • Automated delivery (no finger cramps)
  • Reach thousands in minutes
  • Cheaper than hiring interns to cold-call

Example:

"Hello! Our mega sale is on. Pop into our store for 25% off everything today!"

Why Voice Wins

SMS is cool, but sometimes hearing it makes all the difference (even if it’s a robot).

Mass Outreach

Why call one person when you can call a thousand at once? No airtime drama, no endless redialing.

Streamline Support

IVR handles the FAQs so your agents can focus on real problems (like why Wi-Fi dies only during Zoom).

Always Accessible

Any phone, any network, any time. No apps, no bundles, just a simple call that works.

Transparent & Customized Pricing

Pricing tailored to your specific voice solution needs.

Voice Business

Production charges apply based on requirements.

Custom pricing — Custom made tones with production services.

For detailed pricing and a package that fits your Robo Calls or IVR needs, please contact our customer care team.

Frequently Asked Questions

Common questions about our Voice services (Robo Calls & IVR).

What is the difference between Robo Calls and IVR?

Robo Calls are one-way automated voice broadcasts for announcements. IVR is interactive, allowing callers to navigate menus and get responses (e.g., balance checks, support routing).

How is pricing determined?

Pricing is customized based on volume, production requirements (especially for SKIZA tones), and whether you need Robo Calls, IVR, or both. Production charges apply for custom tones.

Can I use my own recorded voice or music?

Yes! For SKIZA and Robo Calls, we support custom recordings and tones-production services available.

Which networks do Voice services work on?

Our Voice solutions work on Safaricom networks with high reliability.

How do I get started?

Contact our team. We’ll guide you through requirements and custom pricing.